IBPS Clerk Recruitment 2026 — Apply Online for 11,403 Customer Service Associate Posts
Advt No: CRP-CSA-XVI
The online application window closed on 21 August 2026.
This recruitment has progressed to the examination and preparation phase. Explore the official exam pattern, syllabus, and practice papers below.
Total Vacancies
11,403 Posts
Eligibility
ANY GRADUATE
Salary Range
₹29,000 - ₹47,000
Last Date to Apply
21 August 2026
About this Recruitment
The Institute of Banking Personnel Selection (IBPS) has released the notification for the Common Recruitment Process for Customer Service Associate (Clerk) posts under CRP-CSA-XVI. A total of 11,403 vacancies across 11 participating public sector banks are open for graduates in any discipline aged between 20 and 28 years as of 1 July 2026. Online registration is active from 1 August 2026 to 21 August 2026 on the authorized portal, followed by Preliminary and Main online examinations.
✨ Copilot Highlights
- IBPS Clerk Recruitment 2026 (CRP-CSA-XVI) for 11,403 Customer Service Associate posts.
- Graduation in any discipline from a recognized university required with local language proficiency.
- Starting gross monthly remuneration ₹29,000 to ₹47,000 depending on posting centre and allowances.
- Online registration active from 1 August 2026 to 21 August 2026 on ibpsonline.ibps.in.
- Two-tier online examination (Prelims 100 marks + Mains 200 marks) with 100% merit-based allotment.
Important Dates
Notification Released
31 July 2026
Application Start Date
1 August 2026
Last Date to Apply
21 August 2026
Vacancy Breakdown
| Post Name | Vacancies | Eligibility |
|---|---|---|
| Customer Service Associate (Clerk) | 11403 | ANY GRADUATE |
Age Limit & Eligibility
Minimum Age
20 Years
Maximum Age
28 Years
* Age calculated as on 1 July 2026
Age Relaxations:
⚡ Am I Eligible? (Instant Age & Cut-off Verifier)
Select your DOB and category (Calculated as on 1 July 2026)
Pay Scale & In-Hand Salary Structure
Pay Level / Grade: Clerk / Customer Service Associate pay follows the participating public sector bank's bipartite settlement pay scale with gross monthly earnings in the ₹29,000 to ₹47,000 range depending on posting location, DA, HRA, and allowances.
Official Pay Scale
₹29,000 - ₹47,000
Estimated In-Hand Salary
₹42,960 - ₹50,630 / month
Exam Pattern & Detailed Syllabus
Stage 1: Online Preliminary Examination (CBT Prelims)
Exam Mode: Online Computer Based Objective Test
| Subject / Section | No. of Questions | Max Marks | Duration |
|---|---|---|---|
| English Language | 30 | 30 | 20 min |
| Quantitative Aptitude | 35 | 35 | 20 min |
| Reasoning Ability | 35 | 35 | 20 min |
Key Subject-Wise Syllabus Topics
Quantitative Aptitude
Reasoning Ability
Banking & Financial Awareness
How to Apply Online: Step-by-Step Guide
Keep all required documents, scanned photograph, and signature ready before starting the form.
Visit the official recruitment portal: https://www.ibps.in
Carefully read the official notification PDF (Advt No: CRP-CSA-XVI) to confirm eligibility criteria.
Complete One-Time Registration (OTR) or new user registration on the official portal.
Fill in personal details, educational qualifications, and category reservation details accurately.
Upload scanned passport-sized photograph (20-50 KB) and signature (10-20 KB) in the prescribed format.
Pay the applicable application fee online and download/print the final confirmation page for future reference.
Recent Passport Size Color Photograph
20 KB to 50 KB, JPG/JPEG format, white/light background, taken within 3 months
Scanned Candidate Signature
10 KB to 20 KB, JPG/JPEG format, black/blue ink on white paper
Educational Qualification Certificates & Marksheets
100 KB to 300 KB, clearly readable PDF/JPG format
Category / EWS / Domicile Certificate (if applicable)
100 KB to 300 KB, valid PDF format issued by competent authority
Application Fee
Payment Modes: Online Payment Gateway (Debit Card, Credit Card, Internet Banking, IMPS, Cash Cards/Mobile Wallets, UPI)
Selection Process
Frequently Asked Questions
What is the total vacancy count in IBPS Clerk Recruitment 2026 (CRP-CSA-XVI)?
A total of 11,403 vacancies for Customer Service Associate (Clerk) positions have been announced across participating public sector banks in India.
What is the educational qualification required for IBPS Clerk 2026?
Candidates must hold a Bachelor's degree (Graduation) in any discipline from a recognized university or equivalent qualification, and possess operating and working knowledge in computer systems.
What is the age limit for IBPS Clerk 2026?
Candidates must be between 20 and 28 years of age as of 1 July 2026 (born between 02.07.1998 and 01.07.2006, both dates inclusive). Age relaxation of 3 years for OBC-NCL, 5 years for SC/ST, and 10 years for PwBD applies.
What is the application fee for IBPS Clerk Recruitment 2026?
The application fee is ₹850 for General, OBC, and EWS candidates. SC, ST, PwBD, and Ex-Servicemen candidates pay an intimation fee of ₹175.
What is the selection process for IBPS Clerk?
The selection process consists of two stages: Phase-I Preliminary Online Exam (100 marks: English, Numerical Ability, Reasoning) and Phase-II Main Online Exam (200 marks: General/Financial Awareness, General English, Reasoning & Computer Aptitude, Quantitative Aptitude). There is no interview round for clerical posts.
What is the salary of an IBPS Customer Service Associate (Clerk)?
The starting basic pay is approximately ₹19,900/month with gross monthly earnings ranging from ₹29,000 to ₹47,000 including DA, HRA, Transport Allowance, and special allowances depending on the city category.
Which banks participate in IBPS Clerk 2026 recruitment?
Participating banks include Bank of Baroda, Bank of India, Bank of Maharashtra, Canara Bank, Central Bank of India, Indian Bank, Indian Overseas Bank, Punjab National Bank, Punjab & Sind Bank, UCO Bank, and Union Bank of India.
What is the last date to submit the online application?
The online application window closes on 21 August 2026 on the authorized portal (ibpsonline.ibps.in).
Salary Range
₹29,000 - ₹47,000
Total Vacancies
11,403 Posts
Last Date to Apply
21 August 2026
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