IBPSApplication Closed · Prep Phase

IBPS Clerk Recruitment 2026 — Apply Online for 11,403 Customer Service Associate Posts

Advt No: CRP-CSA-XVI•Institute of Banking Personnel Selection

Official Process Flow

Recruitment Stages & Upcoming Exam Milestones

Official selection stages and schedule updates as notified by Institute of Banking Personnel Selection

View Exam Pattern & Syllabus

Online Application Window

Application window closed on 21 Aug 2026

Closed

Stage 1: Phase-I Preliminary Online Examination (100 Objective MCQs, 100 Marks

English, Numerical Ability, Reasoning Ability)

Date To Be Notified

Stage 2: Phase-II Main Online Examination (190 MCQs, 200 Marks

General/Financial Awareness, English, Reasoning & Computer Aptitude, Quantitative Aptitude)

Date To Be Notified

Stage 3: Local Language Proficiency Test

(LPT) of the opted State/UT

Official Stage

Stage 4: Document Verification

(DV) & Biometric Identity Verification by Allotted Participating Bank

Document Scrutiny

All official examination schedules, hall tickets, and results are issued exclusively by Institute of Banking Personnel Selection.

Official Authority Website

15-Second Executive Decision Summary

Verified key decision factors extracted directly from official notification

100% Official

Total Vacancies

IBPS

11,403

Customer Service Associate (Clerk)

Min Qualification

ANY GRADUATE

Verify My Eligibility

Age Limit & Cut-off

20 – 28 Yrs

as on 1 Jul 2026

Pay Scale / Salary

₹29,000–₹47,000

View In-Hand Simulator

Institute of Banking Personnel Selection (Advt No: CRP-CSA-XVI)

Am I Eligible?Syllabus Tracker Official Portal WhatsApp

About this Recruitment

The Institute of Banking Personnel Selection (IBPS) has released the notification for the Common Recruitment Process for Customer Service Associate (Clerk) posts under CRP-CSA-XVI. A total of 11,403 vacancies across 11 participating public sector banks are open for graduates in any discipline aged between 20 and 28 years as of 1 July 2026. Online registration is active from 1 August 2026 to 21 August 2026 on the authorized portal, followed by Preliminary and Main online examinations.

✨ Copilot Highlights

IBPS Clerk Recruitment 2026 (CRP-CSA-XVI) for 11,403 Customer Service Associate posts.
Graduation in any discipline from a recognized university required with local language proficiency.
Starting gross monthly remuneration ₹29,000 to ₹47,000 depending on posting centre and allowances.
Online registration active from 1 August 2026 to 21 August 2026 on ibpsonline.ibps.in.
Two-tier online examination (Prelims 100 marks + Mains 200 marks) with 100% merit-based allotment.

Age Limit & Eligibility Calculator

Minimum Age

20 Years

Maximum Age

28 Years

* Age calculated as on: 1 July 2026

Category-Wise Age Relaxations:

OBC (Non-Creamy Layer): +3 Years

SC / ST: +5 Years

PwBD: +10 Years

Ex-Servicemen: +3 Years

⚡ Am I Eligible? (Instant Age & Cut-off Verifier)

Select your DOB and category (Calculated as on 1 July 2026)

Your Date of Birth (DOB)

Your Category / Reservation

Save to my candidate profile for 1-click verification across all jobs

Educational Eligibility: ANY GRADUATE

Important Dates & Timeline

+ Google Calendar

Notification Released

31 July 2026

Application Start Date

1 August 2026

Last Date to Apply

21 August 2026

Vacancy Breakdown

Post Name	Vacancies	Eligibility
Customer Service Associate (Clerk)	11403	ANY GRADUATE

Compensation & 7th CPC Pay Matrix

Pay Scale & In-Hand Salary Simulator

Pay Level / Grade: Clerk / Customer Service Associate pay follows the participating public sector bank's bipartite settlement pay scale with gross monthly earnings in the ₹29,000 to ₹47,000 range depending on posting location, DA, HRA, and allowances.

Official Pay Scale

₹29,000 - ₹47,000

Select Posting City Tier (Calculates HRA & In-Hand):

Ministry of Finance City Classification

Covered Locations: State Capitals & cities with 5–50 lakh population (e.g. Jaipur, Lucknow, Patna, Bhopal, Chandigarh)

Monthly Allowances & Earnings

Tier Y

Basic Pay₹29,000

Dearness Allowance (DA)50%

₹14,500

House Rent Allowance (HRA)18%

₹5,220

Transport Allowance (TA)₹2,700

Gross Monthly Salary₹51,420

Standard Deductions

Statutory

National Pension System (NPS)10% (Basic+DA)

-₹4,350

CGHS / Health Insurance-₹450

Group Insurance (CGEGIS)-₹60

Total Deductions-₹4,860

Estimated Monthly In-Hand in Class Y (Tier-2 Cities)

₹46,560

/ month (take-home)

Credited directly to the candidate's salary account after statutory NPS (10%) and medical deductions.

Approx Annual Gross (CTC)

₹6.17 LPA

Verified Statutory Pay Rules & Legal Disclaimer

Statutory Rules Disclaimer: The in-hand salary figures displayed above are illustrative estimates computed under 7th Central Pay Commission (7th CPC) / State Government Pay Matrix norms (Basic Pay + Dearness Allowance + City-Tier HRA + Transport Allowance minus statutory 10% NPS and health insurance contributions). Actual net monthly take-home on the candidate's official pay slip will vary based on exact posting location, city classification, entitlement/opting of government quarters (which waives HRA), and department-specific allowances. For binding statutory terms, please refer to the official recruitment notification.

Scheme of Examination & Syllabus

Exam Pattern & Detailed Syllabus

Official exam stages, subject marks distribution & interactive preparation tracker

Download Official Syllabus PDF

Stage 1: Online Preliminary Examination (CBT Prelims)

Exam Mode: Online Computer Based Objective Test

60 Minutes

Total Marks: 100

Negative Marking: 0.25 marks deducted per incorrect answer

Subject / Section	No. of Questions	Max Marks	Duration
English Language	30	30	20 min
Quantitative Aptitude	35	35	20 min
Reasoning Ability	35	35	20 min

Interactive Syllabus & Topic Study Tracker

Check off topics as you study — progress automatically saves to your browser.

Your Preparation Progress: 0 of 14 Topics Mastered0%

Quantitative Aptitude

0 / 4 done

Reasoning Ability

0 / 6 done

Banking & Financial Awareness

0 / 4 done

Official Application Protocol

How to Apply Online: Step-by-Step Guide

Keep all required educational certificates, scanned photograph, and signature ready before opening the application form.

Visit the official recruitment portal: https://www.ibps.in

Carefully read the official notification PDF (Advt No: CRP-CSA-XVI) to confirm eligibility criteria.

Complete One-Time Registration (OTR) or new user registration on the official portal.

Fill in personal details, educational qualifications, and category reservation details accurately.

Upload scanned passport-sized photograph (20-50 KB) and signature (10-20 KB) in the prescribed format.

Pay the applicable application fee online and download/print the final confirmation page for future reference.

Document Upload Specifications

Verified Official Format

Recent Passport Size Color Photograph

20 KB to 50 KB, JPG/JPEG format, white/light background, taken within 3 months

Scanned Candidate Signature

10 KB to 20 KB, JPG/JPEG format, black/blue ink on white paper

Educational Qualification Certificates & Marksheets

100 KB to 300 KB, clearly readable PDF/JPG format

Category / EWS / Domicile Certificate (if applicable)

100 KB to 300 KB, valid PDF format issued by competent authority

Need official 20KB–50KB Photo & Signature for this form?

Over 15% forms are rejected due to invalid dimensions. Crop, compress & stamp Name/DOP in 100% private 1-click studio.

Open 1-Click Photo Resizer

Application Fee Details

General / OBC / EWS₹850

SC / ST / PwBD / Ex-Servicemen₹175

Payment Modes: Online Payment Gateway (Debit Card, Credit Card, Internet Banking, IMPS, Cash Cards/Mobile Wallets, UPI)

Selection Process

Stage 1: Phase-I Preliminary Online Examination (100 Objective MCQs, 100 Marks — English, Numerical Ability, Reasoning Ability)

Stage 2: Phase-II Main Online Examination (190 MCQs, 200 Marks — General/Financial Awareness, English, Reasoning & Computer Aptitude, Quantitative Aptitude)

Stage 3: Local Language Proficiency Test (LPT) of the opted State/UT

Stage 4: Document Verification (DV) & Biometric Identity Verification by Allotted Participating Bank

Stage 5: Detailed Pre-Employment Medical Fitness Examination & Final Joining

Frequently Asked Questions

What is the total vacancy count in IBPS Clerk Recruitment 2026 (CRP-CSA-XVI)?

A total of 11,403 vacancies for Customer Service Associate (Clerk) positions have been announced across participating public sector banks in India.

What is the educational qualification required for IBPS Clerk 2026?

Candidates must hold a Bachelor's degree (Graduation) in any discipline from a recognized university or equivalent qualification, and possess operating and working knowledge in computer systems.

What is the age limit for IBPS Clerk 2026?

Candidates must be between 20 and 28 years of age as of 1 July 2026 (born between 02.07.1998 and 01.07.2006, both dates inclusive). Age relaxation of 3 years for OBC-NCL, 5 years for SC/ST, and 10 years for PwBD applies.

What is the application fee for IBPS Clerk Recruitment 2026?

The application fee is ₹850 for General, OBC, and EWS candidates. SC, ST, PwBD, and Ex-Servicemen candidates pay an intimation fee of ₹175.

What is the selection process for IBPS Clerk?

The selection process consists of two stages: Phase-I Preliminary Online Exam (100 marks: English, Numerical Ability, Reasoning) and Phase-II Main Online Exam (200 marks: General/Financial Awareness, General English, Reasoning & Computer Aptitude, Quantitative Aptitude). There is no interview round for clerical posts.

What is the salary of an IBPS Customer Service Associate (Clerk)?

The starting basic pay is approximately ₹19,900/month with gross monthly earnings ranging from ₹29,000 to ₹47,000 including DA, HRA, Transport Allowance, and special allowances depending on the city category.

Which banks participate in IBPS Clerk 2026 recruitment?

Participating banks include Bank of Baroda, Bank of India, Bank of Maharashtra, Canara Bank, Central Bank of India, Indian Bank, Indian Overseas Bank, Punjab National Bank, Punjab & Sind Bank, UCO Bank, and Union Bank of India.